User account activation expires too quickly
dmkash
via web
I added a user to my account last night. When he came into work this morning and tried to activate his account, the password had expired. 6 hours seems too short for this . . . especially when you start to take time zones and weekends into account.
I would suggest either a 12-hour window OR allow the administrator to choose a time period. I can totally see where it would be better to have a short one, but I can also see where 24 hours would be better. The administrator of the account would be in a good position to know how long it will take for the new user to activate their account.
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Support Staff 2 Posted by Bruce Clark on 30 Oct, 2009 05:33 PM
After consideration, we agree, we're going to bump this to 36 hours. One day plus time during the next day to get to it. Thanks for the feedback.
Bruce Clark closed this discussion on 30 Oct, 2009 05:33 PM.
dmkash re-opened this discussion on 30 Oct, 2009 08:13 PM
3 Posted by dmkash on 30 Oct, 2009 08:13 PM
You guys are so quick!! Thanks for the fast response and the longer time period. I think that will work much better, in my situation at least.
Support Staff 4 Posted by John Skufca on 31 Oct, 2009 12:10 AM
This has now been altered with the latest update.
John Skufca closed this discussion on 31 Oct, 2009 12:10 AM.